What’s Your Diagnosis? Part I

I had an interesting call the other day and thought I’d share it with you as a case study.  Please feel free to post any thoughts on this call in the comments section. It was in the evening and so far the night shift has been busy.  Just as you get back to the station … Continue reading

  • Courage is the discovery that you may not win, and trying when you know you can lose. -Tom Krause